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Extended Hours Service:

The Colte Partnership now offers an extended hours service offering appointments up to 8pm on weekdays and also Saturday and Sunday mornings. These clinics will be held at one of 3 local practices. A range of clinics are available - from GP's to Physiotherapists.

Please speak to a Receptionist who can give you further details on the clinics available and is able to book you an appointment if required.

Dental Problems 

For all dental problems when your dentists are closed,  please call 111, they will be able to advise you of the nearest emergency dentist.

 

Help for patients with the following symptoms , anxious, stressed, depressed, lonely, worried

You can self refer to the following service who can help you.

Health in Mind

Health in Mind self referral form

Appointments

If you do not need a face to face consultation but would like to ask the Doctor or a member of the administrative team a question you can do so via" Ask the Doctor" or " Ask the Administrator". you can find this option under Contact Details at the top of this page.

The receptionists are available to make appointments and generally assist patients. They may not always be able to give you the exact appointment you need but will work hard with you to try and find a convenient appointment that meets your needs with the resources that they have.

Chaperone

If you would like a chaperone present at your consultation please ask at reception or let the clinician you are seeing know

Booking Appointments

To read about the NEW appointment system for booking with GP's & NP's please see the 'News' Section.

The practice has a multi skilled team and offers a wide range of services to meet the needs of the local population. When booking an appointment you will be asked for a brief description of the problem.  This is to ensure you are given an appointment with the right person at the right time. If you prefer not to disclose a reason for your visit we may ask one the of the clinical team to call you to triage your need . This system allows our Doctors to see the patients that need their particular expertise.

All nurse led clinic appointments are available to book online via the link at the top of this page.

 

Appointment Reminders and Cancellations

Please make sure we have your mobile number so we can text you an appointment reminder, you can complete the form at the bottom of this page.

Over 100 appointments are wasted every month when patients do not cancel or attend appointments they no longer need or want.  If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.  We now have a dedicated telephone number where you can cancel appointments you no longer want or can keep.

Simply text your name and date of birth with appointment details to 07856 218559. Please note this is a text cancellation phone only and is never answered.

Alternatively please call the surgery (816475) and press option 4; leaving a message with your name, date of birth with appointment details. 

 

You can also change, cancel or book appointments via https://systmonline.tpp-uk.com/2/Login?PracticeId=F81133&Date=20160418160716

 

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